• Experience near-instant access: fast‑track skips most of the queue so you can reach the 124/125 decks in 60 seconds via the world’s fastest elevator.

• Stand at 452 m on Level 124’s open-air terrace—capture 360° views of the Palm Jumeirah, Dubai Marina, and glittering skyline.

• Explore Level 125’s Arabian‑inspired Mashrabiya decor while using telescopes and AR guides to zoom into top landmarks.

• Ride the ultra‑fast Otis elevator ascending at 10 m/s (36 km/h): reaching Level 124 in under a minute.

• Share your moment instantly with free Wi‑Fi throughout your visit, and browse the official “At the Top” app for guided AR tours.

What to bring

• Bring a valid photo ID or passport for entry.

What’s not allowed

• Food and drinks are not permitted inside the attraction.

• Service animals and pets are not allowed.

• Large bags, shopping bags, strollers, sports bags, and backpacks must be stored in the secure baggage check room near the entrance.

Accessibility

• The experience is wheelchair accessible, with ramps and elevators available throughout the building.

Additional information

• Tickets are available at time slots of 30 minutes.

• It is recommended to check the weather forecast beforehand to ensure that your views won't be obstructed.

• Children under the age of 13 must be accompanied by an adult at all times.

• Free Wi-Fi is available at the premises.

• The Burj is a must-see on every tourist's Dubai itinerary. This may lead to some delays during peak hours and very busy days.

• Even with fast-track entry, expect a considerable wait time as you stand in the ticketing and elevator queues.

• You can enter only at the time slot you choose during checkout. Once inside, you can stay for as long as you like. Typically, tourists spend an average of 40 minutes at the observatory.

• The sunset hours between 6:30pm and 7pm are the best time to visit the top floors of the Burj.

• Your voucher will be emailed to you instantly.

• Please arrive at the redemption point 15 mins before the scheduled time of your visit to avoid any delays.

• Display the voucher on your mobile phone with a valid photo ID at the redemption point.

• Show your ticket at Burj Khalifa.

• Address: 1 Sheikh Mohammed bin Rashid Blvd - Downtown Dubai - Dubai - United Arab Emirates.

Get directions to the redemption point

You can cancel these tickets up to 24 hours before the experience begins and get a full refund.